AI first strategy from Shopify CEO Tobi Lutke.
Working with AI is a baseline expectation
Summary Statement:
We’re at a tipping point — AI is no longer optional. It’s fast becoming a core skill across every role, function, and project. At companies like Shopify, AI isn’t a side experiment: It’s embedded into how they think, work, and build. We need to do the same.
Key Action Points:
1. Everyone must engage with AI
AI tools aren’t just for engineers.
Whether you’re in product, ops, design, or support — start exploring how AI can enhance your workflows.
Call to action: Experiment. Learn. Apply.
2. AI-first prototyping is our new default
AI should be part of your prototype.
Ask: “How can it automate, accelerate, or unlock new capabilities?”
Let this guide your early builds.
3. AI usage will be part of feedback and reviews
AI usage will be incorporated into performance reviews and feedback loops.
Focus: Effort, initiative, and growth (not perfection).
4. Learn something? Share it.
Share prompts, tools, and use cases.
Use a shared space to post wins, failures, prompts, and ideas.
Belief: Learning is collective.
5. Before asking for more resources, ask:
"Can AI help us do this better?"
Whether reducing backlog, automating workflows, or accelerating delivery — AI should be the first lever to pull.
Challenge: Think AI-first.
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